New Zealand Association of Orthodontists
We Build Great Smiles

Frequently Asked Questions

Below are some answers to frequently asked questions. If you do not find an answer to your query here, please use our contact form to contact us directly.

Where do I find an orthodontist / Request for name in local area

Use the search facility (“Find an Orthodontist” tab) on the New Zealand Association of Orthodontists (NZAO) website to find a registered orthodontist who is a full member of the NZAO in your area or alternatively your local Yellow Pages have listings under "Orthodontists".

Patients in treatment (with braces) transferring to New Zealand

If you have had braces fitted in another country, you will be able to continue treatment here in New Zealand. We suggest that you bring your diagnostic records (x-rays, photographs and models) with a letter from your orthodontist to give to your new orthodontist here in New Zealand.

Request for recommendation

We are not able to recommend one orthodontist over another orthodontist. If you wish to see a specialist orthodontist, who is also a full member of the New Zealand Association of Orthodontists we suggest you use the search facility on the New Zealand Association of Orthodontists (NZAO) website. If you are unsure of the qualifications of your orthodontist, these can be found on the Dental Council of New Zealand's website, which lists all registered dental professionals. Your general dentist can also make a recommendation as to who to see.

Request for orthodontic advice

Orthodontic treatment varies from patient to patient. It is best to make an appointment with an orthodontist for an initial consultation. At this appointment, the orthodontist can assess your orthodontic problem, discuss treatment options and give an estimate of costs.

Costs

Treatment varies from patient to patient and I suggest that you use the search facility (“Find an Orthodontist” tab) on the NZAO website to find an orthodontist in your area and call them to make an appointment for an initial consultation. At this appointment, the orthodontist can assess your orthodontic problem, discuss treatment options and give an estimate of costs.

Orthodontists vs General Dentists carrying out orthodontics

Orthodontists are qualified dentists with additional specialty training (usually a master’s degree) in Orthodontics. If you wish to see a registered specialist orthodontist who is a full member of the New Zealand Association of Orthodontists (NZAO) , you should choose a name from the list on the NZAO website. Use the search facility (“Find an Orthodontist” tab) to find an orthodontist in your area. If not, you will likely see a general dentist who also carries out some orthodontics. General dentists do not have the same training as specialist orthodontists.

Concerns : Disputes about treatment

Should you have a dispute with your orthodontist you should firstly talk to your orthodontist to clarify the situation and express any concerns you may have.

If following this discussion you still have concerns, you may wish to contact the New Zealand Dental Association Consumer Affairs Officer in your area. The contact details for the current representative can be found by following the link http://www.healthysmiles.org.nz/default,146,consumer-complaints-system.sm

This link will also give you information and guidance on submitting complaints to the New Zealand Dental Association.

You may also wish to contact the Health and Disability Commissioner about your rights as a consumer. Contact details can be obtained from their website www.hdc.org.nz

Working in New Zealand

If you wish to work in New Zealand


Latest Feature

NZAO 2010 Biennial Conference

The 2010 NZ Association of Orthodontics Biennial Conference being held in Christchurch will provide a full and informative programme for both Orthodontists and auxiliary staff.

The theme of the meeting is "Advances in Orthodontics".

Click here for more information.

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